Please note we have no plans to rewrite our add-ins to work with RMH. DRS Add-ins for RMS will also run for as long as you wish to use them. Otherwise you can continue to run RMS for as long as it meets your needs.
If you decide to upgrade from RMS in the future that path remains open to you. Some resellers also provide 2nd tier support for RMS such as database repair and SQL services. However, the existing RMS knowlegebase resource remains available for customers.Īs previously stated in other articles on our help desk 1st tier operational support for RMS will continue to be available from DRS and other RMS resellers for years to come.
In July of this year Microsoft Dynamics will also discontinue extended support for RMS meaning you can no longer receive 2nd tier support from Microsoft Dynamics. That date is simply the last day you can purchase additional licenses of RMS. You can continue to run RMS and add Manager stations to your network for as long as you wish to do so. You can also migrate RMS from existing PCs to new ones when replacement is required whether a POS lane or back office station or server.Īs to the upgrade path to Retail Management Hero or Microsoft Dynamics 365 for Retail, you can make that decision at any time in the future regardless of the EOL date of June 30, 2021. This has no bearing on your current system setup. What was not made clear is that current users are entitled to purchase additional lane licenses if they plan to add more register lanes in the future. If you recently received a notice from Retail Realm announcing a countdown for RMS End-of-Life on Jsome clarification is required.Īs a current RMS user you DO NOT need to purchase any licenses to continue running RMS. Posted by DRS Help Desk on 28 January 2021 09:37 AM